Douglas Brown & Scott Wilson 
The Black Book of Outsourcing 
How to Manage the Changes, Challenges, and Opportunities

Revised for 2009 and beyond, The Black Book of Outsourcing is a
comprehensive guide and directory for the evolving field of
outsourcing, including expert advice on how to operate an
outsourcing program. Valuable governance checklists, offshoring
insights, best practices and one-of-kind resources are featured in
this bible of the outsourcing industry. First published in 2005,
this topical, bestselling manual explores the evolution of both
outsourcing buyers and suppliers.

Outsourcing and research gurus Douglas Brown and Scott Wilson
chart a course of advice for business leaders charged with managing
sourcing initiatives, present a wealth of opportunities for job
seekers, and offer insights for entrepreneurial thinkers and
investors worldwide

Table of Content

Preface.

Introduction: Outsourcing: Opportunities and
Challenges.

Part One: How to Plan, Lead, and Manage Outsourcing
Initiatives.

Chapter 1: Overview of the Outsourcing Process.

Chapter 2: Making the Decision to Outsource.

Chapter 3: What You Need to Know before You Start.

Chapter 4: Assessing Cost, Benefit, and Risk for Your
Outsourcing Venture.

Chapter 5: Outsourcing Options.

Chapter 6: Selecting Your Suppliers and Vendors.

Chapter 7: Managing Your Outsourcing Vendors.

Chapter 8: Navigating Contracts and Negotiations.

Chapter 9: New Career Opportunities in Outsourcing
Management.

Chapter 10: Finding Top Outsourcers: Vendor Directory.

Chapter 11: Avoiding Common Outsourcing Mistakes.

Part Two: The Indispensable Guide to Finding an
Outsourcing Career.

Chapter 12: Strategizing for Success in the New Global
Economy.

Chapter 13: Learning to Market Yourself in the Global
Economy.

Chapter 14: Hot Jobs in Outsourcing.

Chapter 15: Finding an Offshore, Nearshore, or Bestshore
Job.

Part Three: The Indispensable Guide for Outsourcing
Entrepreneurs.

Chapter 16: Starting Down the Entrepreneurial Path to
Outsourcing.

Chapter 17: Capitalizing on the Outsourcing Start-Up Boom.

Chapter 18: Starting an Outsourcing Business.

Glossary.

Index.

About the author

DOUGLAS BROWN is President and cofounder of the Outsourcing
Management Institute, an outsourcing consulting firm to
institutional advisors, prominent corporations, governments, and
other organizations. He has served in senior operations management
and executive business development positions in Fortune 500
corporations and start-up ventures alike, particularly in the
healthcare and IT industries. He lives in Pinellas County, Florida,
with his wife Janine and their three children.

SCOTT WILSON is cofounder of the Out-sourcing Management
Institute and President of the renowned Outsourcing Career Center,
the first international executive search firm serving outsourcing
professionals and management exclusively. He is also an
entrepreneur and a leading public speaker on outsourcing. He lives
in Clearwater, Florida, with his wife Marianne and their two
children.