Author: Frank Piller

Dr. Andrew C. Lyons has been a Lecturer in Operations Management at the University of Liverpool Management School since 2002. He gained his Ph.D. in Manufacturing Management in 1996 from the University of Liverpool. Dr. Lyon’s research interests include: operations strategy, supply chain design and performance measurement, supply chain information structures, mass customisation and build-to-order strategies. He is a member of the Institute of Operations Management (MIOM) and an associate member of the Institution of Electrical Engineers – Manufacturing Division (AMIEE). Dr. Adrian E. Coronado Mondragón is a Research Associate with the Future Supply Innovations Research Team (FUSION) e-business team at the University of Liverpool Management School. He gained his Ph.D. in 2002 from Brunel University and his MSc. in Engineering Project Management – Manufacturing in 1996 from the University of Birmingham. His current research has focused on testing an operational approach for the measurement of end-to-end supply chain performance and on investigating if automotive supply chain performance can be improved by supplying demand data to upstream players in the chain. His research agenda for the next few years involves studying innovative supply chain business models designed to facilitate the implementation of build-to-order initiatives.