Author: Noriko Hara

Pnina Fichman is an Associate Professor in the School of Informatics and Computing and the Director of the Rob Kling Center of Social Informatics. Her research in social informatics focuses the interaction between ICTs and cultural diversity, and the consequences and impacts of this interaction on group process and outcomes, the perception of and reaction to online deviant behaviors, such as trolling and discrimination, and the processes and outcomes of online communities and virtual teams. Her publications appeared in Information and Management, Journal of the American Society for Information Science & Technology, Journal of Information Science and other venues. She earned her Ph.D. from SILS UNC in 2003.Noriko Hara is an Associate Professor in the School of Informatics and Computing at Indiana University Bloomington. Her research examines the means by which collective behaviors—including knowledge sharing, online mobilization, and communities of practice—are enabled and/or impeded by information technology, and is rooted in the social informatics perspective. She is the author of Communities of Practice: Fostering Peer-to-Peer Learning and Informal Knowledge Sharing. Her publications have appeared in Journal of the American Society for Information Science & Technology, Information, Communication & Society, The Information Society, and Instructional Science among others.