** Business Book Awards 2023 Finalist **
Women leaders across the globe are experiencing the influence gap. They struggle to get their voice heard in meetings. They can’t get a seat at the table for the decisions that matter. It’s a systemic problem, not a problem with women.
It’s no wonder so many talented women experience imposter syndrome!
Closing the Influence Gap empowers women leaders to successfully navigate the workplace, leading their way and changing it for the better. It is a reference tool packed with practical strategies and a troubleshooting section which women can draw on daily to tackle the challenging conversations, decisions and situations they face.
It shows women how they can believe in themselves in challenging situations, helps them to get the recognition they deserve as leaders and provides them with the influencing skills they need to get their voices heard and increase their impact.
Carla Miller is a leadership coach and chart-topping podcast host who works with women in management and leadership roles to develop their careers and their confidence. Hundreds of women leaders from global companies, the public sector and charities have taken part in her Influence & Impact programme.
Table of Content
Introduction
Quiz – what’s your Influence Score?
Part 1 – The Inner Work
- COACHING TOOL: Turning down the volume on your Inner Critic
- COACHING TOOL: Tuning into your Inner Leader (includes online visualization)
- COACHING TOOL: Reframing the beliefs that are holding you back
- Why we all feel like an imposter sometimes
- Say goodbye to perfectionism and overworking
- How to worry less about work (includes online meditation for anxiety)
- Don’t wait for validation from others
- Handling negative feedback with grace
- Avoiding burnout
- Being kind to yourself
- Think like a leader
Part 2 – Being seen as a leader
- COACHING TOOL: Your Cloak of Authority
- DEVELOP YOUR PERSONAL LEADERSHIP BRAND
- LEADING YOUR TEAM
Become brilliant at delegating (includes online template)
The five mistakes managers make
- MEETING MAGIC
Your meeting toolkit
How we give our power away through language
Having gravitas
Part 3 – Increasing your Influence & Impact
- INFLUENCING
How we get in our own way when it comes to influencing
COACHING TOOL: Seeing things from a different perspective
A 6 step model for influencing anyone
Knowing who you need to influence
- MANAGING UPWARDS
How to train your line manager
Disagreeing with someone more senior than you
Having the difficult conversations
Turn your manager into your sponsor
COACHING TOOL: Giving feedback upwards - NAVIGATING INTERNAL POLITICS
Strategic relationship building
Your team’s personal brand matters
Gaining respect from your peers
Become the problem solver - SPEAKING THE LANGUAGE OF SENIOR STAKEHOLDERS
COACHING TOOL: The 4 questions people ask
Communicating to busy senior people
Handling objections and difficult questions
Part 4 – Developing your Career
- COACHING TOOL: The Leadership Wheel (online)
- Taking control of your career
- Why ambition isn’t selfish
- Preparing to step up to the next level
- How to succeed at interview
- Moving from specialist to generalist
- How to start a new job well
- When you’re promoted above your peers
- The myth of meritocracy and how to shout about your successes
- Knowing when to leave your job
- Dealing with redundancy
Part 4 – Troubleshooting Q&A
- A bullying boss has really knocked my confidence
- How do I keep myself motivated in challenging times?
- I feel jealous when others are promoted and I’m not
- I find it really hard to say no
- I’m younger than the people I manage
- My team are constantly asking me questions they should know the answer to
- How do I influence internally when I’m working virtually?
- There’s constant tension between my team and another team which I get dragged into
- Working virtually is really impacting my confidence
- I don’t get on with my line manager
- I really want to be liked and I’m avoiding some tough conversations as a result
- I find it very hard to say no
- My confidence has dipped since I returned from parental leave
- The menopause is impacting my performance and confidence
- May add more… – consider trans issue
Conclusion & paying it forward
Acknowledgements
About the author
Influence & Impact
Bibliography & further reading
About the author
Carla Miller is a leadership coach and board-level facilitator who works with women in management and leaderships roles to develop their careers and their confidence. Hundreds of women leaders have taken part in her Influence & Impact programme from companies including GSK, BT, Google, Channel 4, Muller and Deloitte, as well as national charities, the NHS and the Civil Service.Carla’s own leadership experience includes raising £20 million for good causes and leading the fundraising at Samaritans and many other national charities; she was CEO of Tiny Tickers and then Managing Director of Charity People, a leading charity recruitment consultancy alongside founding her own coaching business.
Carla hosts the chart-topping Influence & Impact podcast for female leaders which has featured leading thinkers such as Graham Allcott, Harriet Minter and Stefanie Sword-Williams. She has featured in national media such The Guardian and Psychologies magazine and regularly chairs conference panels on leadership.