Reginald Tomas Yu-Lee 
Essentials of Capacity Management 

ESSENTIALS OF CAPACITY MANAGEMENT

Full of valuable tips, techniques, illustrative real-world
examples, exhibits, and best practices, this handy and concise
paperback will help you stay up to date on the newest thinking,
strategies, developments, and technologies in capacity
management.

‘Proper capacity management is the driving force behind
outstanding corporate performance. Essentials of Capacity
Management clearly describes its impact on operations, as
well as how to use measurement systems and process analysis to
enhance capacity usage. This is a solid foundation in capacity
management for the business professional!’

–Steve Bragg, Author

‘Although capacity management is a fundamental concern, it-like
many other fundamentals-is often scanted. In fact, there’s little
that’s more important to most companies than their ability to
manage their capacity, which is simply the ability to do work.
Essentials of Capacity Management does a great job of
giving a quick, yet thorough, overview of the many considerations
involved.’

–Barry J. Brinker, Editor, Guide to Cost Management (John
Wiley & Sons)

‘This book does an excellent job of relating processes to
capacity. Managers and executives will better understand that
managing the effectiveness and efficiency of processes reduces the
amount of capacity required, thus providing an opportunity to
reduce costs while improving process quality and reducing process
time. It shows the relationship of capacity to demand on downstream
processes. It shows that process flexibility reduces required
capacity.’

–John Antos, President, Value Creation Group, Inc.

The Wiley Essentials Series-because the business world is
always changing…and so should you.

Cuprins

1. Capacity Management.

2. Defining Entity Capacity and Operation Capacity.

3. Measuring Capacity.

4. Process Fundamentals.

5. Creating Processes from Capacity Entities and Operations.

6. Financial Dynamics of Capacity Management.

7. Capacity Optimization.

8. Elements of Effective Capacity Management.

Index.

Despre autor

REGINALD TOMAS YU-LEE is Director of Supply Management at Sapient
Corporation. Prior to this position, he was a senior manager at
Ernst & Young. He has also worked as a senior consultant for
Oracle Corporation, as president and COO of Business Dynamics and
Research, as an assistant professor at Sinclair College, as a CIM
development representative for IBM, and as a co-op engineer for
Inland Division General Motors.