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Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
€20.19
Språk Engelska ● Formatera PDF ● Sidor 128 ● ISBN 9780071487153 ● Utgivare McGraw-Hill Education ● Publicerad 2006 ● Nedladdningsbara 6 gånger ● Valuta EUR ● ID 2252753 ● Kopieringsskydd Adobe DRM
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