Author: Theresa Schmiedel

Jan vom Brocke is head of the BPM group in Liechtenstein. He is Professor of Information Systems, Hilti Chair of Business Process Management, and Director of the Institute of Information Systems. He is Founder and Co-Director of the International Master Program in IT and Business Process Management and Director of the Ph D Program in Information and Process Management at the University of Liechtenstein (see: www.bpm-education.org). Jan has over 15 years of experience in IT and BPM projects and he has published more than 300 papers in renowned outlets, including MIS Quarterly (MISQ), the Journal of Management Information Systems (JMIS) and the Business Process Management Journal (BPMJ). He has authored and edited over 20 books, including the International Handbook on Business Process Management and Green BPM – Towards the Sustainable Enterprise. Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world. Theresa Schmiedel is Assistant Professor at the Institute of Information Systems of the University of Liechtenstein. She holds a Ph D in business economics from the University of Liechtenstein and a Diploma in economics from the University of Hohenheim, Stuttgart, Germany, which she conducted partially at York University, Toronto, Canada. Theresa worked as a Research Assistant at the Department for Sociology and Empirical Social Research, University of Hohenheim, and at the Centre for Cultural and General Studies, Universität Karlsruhe, Germany. Her research focuses on social aspects in information systems research, particularly on the interconnection of culture and business process management. Her work has been published in leading journals of the field, including Information & Management (I&M) and Business Process Management Journal (BPMJ), as well as in academics books and conference proceedings. Her research has been internationally recognized and distinguished. She is an invited speaker in the fieldof business process management.