Tác giả: Terri Wagner

Linda Kretz Zaval, PMP, is owner and managing member of 20/20 Solutions, LLC. An active member of the Project Management Institute (PMI), she is an internationally sought-after public speaker, project management instructor, and consultant. Terri Wagner, PMP, is President and founder of Mentor Source, Inc. She has taught project management in the United States, Canada, the Caribbean, and Europe.