مؤلف: Andrew A. Jawlik

ANDREW A. JAWLIK received his B.S. in Mathematics and his M.S. in Mathematics and Computer Science from the University of Michigan. He held jobs with IBM in marketing, sales, finance, and information technology, as well as a position as Process Executive. In these jobs, he learned how to communicate difficult technical concepts in easy – to – understand terms. He completed Lean Six Sigma Black Belt coursework at the IASSC – accredited Pyzdek Institute. In order to understand the confusing statistics involved, he wrote explanations in his own words and graphics. Using this material, he passed the certification exam with a perfect score. Those statistical explanations then became the starting point for this book.