John Eaton & Roy Johnson 
Influencing People 

Learn how to influence others by managing yourself and building goodrelationships. Influencing People teaches you how to gain other people’ssupport by working towards mutual goals and appealing to their hearts andminds. It contains practical techniques for improving your condifence andpresenting your ideas successfully, and gives you the tools to enable you toachive cooperation from your team and senior managers. Power tips help youhandle real-life situations and develop the skills you need to communicateeffectively.