Ken Blanchard & Renee Broadwell 
Servant Leadership in Action 
How You Can Achieve Great Relationships and Results

Edited by legendary business author Ken Blanchard and featuring contributions by authors like Simon Sinek, Bren Brown, Stephen M. R. Covey, and Marshall Goldsmith, this collection offers expert advice on how to implement an increasingly popular and highly effective approach to leadership.


Servant leadership is the secret behind the success of some of the world’s leading organizations. Succinctly put, serving leaders lead by serving their people, not by exalting themselves.

Through the stories and reflections of leading businesspeople, bestselling authors, and spiritual leaders, this collection offers tools for implementing this proven but radical leadership model. The book is organized into three sections:

-What is Servant Leadership? describes different aspects of servant leadership

-Models of Servant Leadership focuses on people who have been identified as classic servant leaders

-Putting Servant Leadership to Work features firsthand accounts of how servant leadership has been implemented in various organizations and the difference it has made in both results and human satisfaction.

Inhaltsverzeichnis

Foreword by John Maxwell 9


Introduction:
Serve First and Lead Second by Ken Blanchard and Renee Broadwell 11


Part One: Fundamentals of Servant Leadership 14

1.
What Is Servant Leadership? by Ken Blanchard 16

2.
Characteristics of Servant Leaders by Larry Spears 25

3.
Servant Leadership is Conscious Leadership by Raj Sisodia 32

4.
Servant Leadership at the Speed of Trust by Stephen M. R. Covey
41

5.
Great Leaders SERVE by Mark Miller 52

6.
Servant Leadership: What Does it Really Mean? by Mark A. Floyd
58

7.
Servant Leaders Create a Great Place to Work for All by Michael Bush 67

8.
The Leader as Shepherd by Holly Culhane 76

9.
The Evolution of Servant Leadership by Simon Sinek 84


Part Two: Elements of Servant Leadership 94

10.
One Question Every Servant Leader Should Ask by Marshall Goldsmith 96

11.
In the Service of Others: When Leaders Dare to Rehumanize Work by Bren Brown 104

12.
Servant Leaders Celebrate Others by Tom Mullins 112

13.
A Servant Leader’s Focus by Jim Ferrell 119

14.
What You See Determines How You Serve by Chris Hodges 127

15.
Compassion: The Heart of Servant Leadership by Craig Groeschel 133

16.
Why Ideal Team Players Make Great Servant Leaders by Patrick Lencioni 138

17.
The Servant Leader Identity by Laurie Beth Jones 143

18.
The Four Corners of the Leader’s Universe by Henry Cloud 156


Part Three: Lessons in Servant Leadership 149

19.
Finding Your Voice by James M. Kouzes and Barry Z. Posner
158

20.
A Lesson From My Father: Washing Feet by Phyllis Hennecy Hendry 166

21.
The Puddle Is Not the Problem by Neal Nybo 170

22.
Five Army-Tested Lessons of Servant Leadership by Jeff Foley 175

23.
A Baptism of Leadership by Erwin Mc Manus 184

24.
Little Things and Big Things by Jon Gordon 191

25.
In Praise of Followership by Margie Blanchard 195


Part Four: Exemplars of Servant Leadership 203

26.
Jesus: The Greatest Example of a Servant Leader by Ken Blanchard
205

27.
Andrew Young: Partner in Servant Leadership to Martin Luther King, Jr. by John Hope

Bryant 215

28.
Pat Summitt: Steely Eyes, Servant Heart by Tamika Catchings 220

29.
Dallas Willard: The Smartest Man I Ever Met by Tony Baron 229

30.
Henry Blackaby-a Lifelong Servant Leader by Richard Blackaby 236

31.
Frances Hesselbein: To Serve Is to Live by Jim Dittmar 242

32.
Charlie Tremendous Jones: A Sermon Seen by Mark Sanborn 251


Part Five: Putting Servant Leadership to Work 256

33.
Treat Your People as Family by Colleen Barrett 258

34.
Developing and Using Servant Leadership in the Military by Robin Blanchard 266


35.
Leading Is Serving by Dave Ramsey 275


36.
Serving from an HR Perspective by Shirley Bullard
280


37.
It’s How You Treat People by James H. Blanchard 287

38.
How Servant Leadership Has Shaped Our Church Culture by Miles Mc Pherson 299


Part Six: Servant Leadership Turnarounds 306

39.
Out of the Flames, Into the Light by Art Barter
308

40.
Serve the People by Cheryl Bachelder 316

41.
Waste Connections: A Servant Leadership Success Story by Rico Maranto 325

42.
Don’t Mark My Paper, Help Me Get an A by Garry Ridge 337


Final Comments:
The Power of Love, Not the Love of Power by Ken Blanchard 346


References 347

Über den Autor

Renee Broadwell has been an editor with The Ken Blanchard Companies for more than ten years, working directly with Ken as lead editor on several book projects including Lead with LUV, Legendary Service, Fit at Last, Collaboration Begins with You, Lead Like Jesus Revisited, and The Simple Truths of Service. She also serves as editor on articles, blogs, other social media, and special projects, partnering with various Blanchard departments including Communications, Marketing, and the executive suite.