Michael J. Smith 
Program Evaluation in Human Services 

‚It is…a rare occurrence to read an introductory text written by an accomplished practitioner in which the essentials are identified and addressed and the temptations to pursue the subject in depth appropriately avoided….The resulting product is enlightening to the sophisticater as well as to the novice.‘–
Harold Smith, Dean, Hunter College School of Social Work

Inhaltsverzeichnis

Foreword by Harold Lewis

Acknowledgments

An Introduction to Program Evaluation

A Comprehensive Definition of Program Evaluation

The First Step: Describing the Program

The Second Step: Defining the Program Goals

The Third Step: Designing the Study

The Fourth and Fifth Steps: Implementing the Program Evaluation and Analyzing the Data

The Sixth Step: Reporting the Results of Program Evaluation

Appendix A: Example of the Evaluation Research Plan Needed for a Proposal for a Training Contract

Appendix B: University Employee Assistance Program Service Form for Input to Management Information System

Appendix C: University Employee Assistance Program Client Satisfaction Questionnaire

Index

Über den Autor

Michael J. Smith, DSW, is Professor at the Hunter College School of Social Work in New York City. He has specialized in social work research throughout his career.