Lynne Cooper 
Business NLP For Dummies 

Achieve business success with Neuro-linguistic Programming

People around the globe use NLP to improve their communication
skills, build rapport, make positive changes, and accomplish their
goals. When used in a business context, NLP techniques can
transform both your own and your team’s performances. This
practical guide to NLP at work will help you increase your
flexibility, become more influential, and achieve professional
success, whatever your career.

* Use NLP techniques in the workplace –
overcome barriers to success and develop a winning mindset

* Build effective working relationships –
improve your communication skills and create rapport with your
colleagues

* Lead people to perform – enhance your
ability to inspire peak performance

* Make changes that drive success – set and
achieve ambitious goals

Table of Content

Introduction 1

Part I: The Difference That Makes the Difference 7

Chapter 1: Achieving Business Excellence with NLP 9

Chapter 2: Overcoming the Barriers to Success 23

Chapter 3: Utilising NLP Principles at Work 37

Part II: Building Working Relationships That Work 51

Chapter 4: Understanding More, Achieving More through Communication 53

Chapter 5: Making Sense of Other People for Better Influence 69

Chapter 6: Building Rapport: The Heart of Successful Relationships 87

Chapter 7: Using Words to Get Results 109

Chapter 8: Choosing and Anchoring Positive Emotions 135

Part III: Leading People to Perform 155

Chapter 9: Leading from Within: Managing Your Emotions 157

Chapter 10: Inspiring and Motivating with Artfully Vague Language 179

Chapter 11: Giving Feedback to Fuel Improvement 201

Chapter 12: Coaching for Peak Performance 215

Chapter 13: Handling Difficult People 237

Part IV: Achieving Business Excellence 251

Chapter 14: Creating a Compelling Vision 253

Chapter 15: Maximising Success through Change 271

Chapter 16: Setting and Achieving Goals 287

Chapter 17: Modelling Winning Performance 303

Part V: The Part of Tens 323

Chapter 18: Ten Business Benefits of NLP 325

Chapter 19: Ten Tips for Using NLP in Business 331

Chapter 20: Ten Online NLP Resources 335

Chapter 21: Ten Great Reads to Build Your Business NLP Library 339

Index 343

About the author

Lynne Cooper is a change facilitator with extensive business and management experience. She uses NLP to help business leaders bring about fast and sustainable change for themselves and their organisations. She specialises in developing leadership skills and improving team work to maximise performance.