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Summary: Customer Centric Selling 
Review and Analysis of Bosworth and Holland’s Book

The must-read summary of Michael Bosworth and John Holland’s book: ‘Customer Centric Selling: The Message Driven Sales Process’.



This complete summary of the ideas from Michael Bosworth and John Holland’s book ‘Customer Centric Selling’ shows how marketers and salespeople should work together to achieve more. Customer centric selling is a system where salespeople and marketers come together and use sales-ready messages to help customers visualise a product and how it can satisfy their needs. The authors share the 8 critical aspects that you will need to master in order to communicate these messages to your customers.




Added-value of this summary: 

• Save time

• Understand key concepts 

• Increase your business knowledge 




To learn more, read ‘Customer Centric Selling’ and find out how you can create sales-ready messages that will dramatically increase your sales figures.