Clive (Goldsmiths, University of London, UK) Fletcher & Richard Williams 
Appraisal 
Improving Performance and Developing the Individual

In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organisation’s performance.

Key topics covered include:

• Designing an appraisal system



• Identifying and developing talent



• Multi-level and multi-source feedback



• Appraising professionals



• Cultural challenges



• Evaluating and maintaining appraisal systems

Appraisal: Improving Performance and Developing the Individual, 5th Edition, is a standard in the field and essential reading for all students of HRM and occupational psychology, and for any HRM professional looking to develop more effective performance appraisal systems.