Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world’s leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Jan vom Brocke & Michael Rosemann
Handbook on Business Process Management 2
Strategic Alignment, Governance, People and Culture
Handbook on Business Process Management 2
Strategic Alignment, Governance, People and Culture
Idioma Inglés ● Formato PDF ● Páginas 616 ● ISBN 9783642019821 ● Tamaño de archivo 10.9 MB ● Editor Jan vom Brocke & Michael Rosemann ● Editorial Springer Berlin ● Ciudad Heidelberg ● País DE ● Publicado 2010 ● Descargable 24 meses ● Divisa EUR ● ID 2170605 ● Protección de copia DRM social