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Summary: The Heart of Change 
Review and Analysis of Kotter and Cohen’s Book

The must-read summary of John Kotter and Dan Cohen’s book: ‘The Heart of Change: Real-Life Stories of How People Change Their Organizations’.
This complete summary of the ideas from John Kotter and Dan Cohen’s book ‘The Heart of Change’ asks a fundamental question: ‘What is the most effective way to actually get organisations to make permanent changes?’ Often, detailed information is gathered and then presented to staff who are encouraged to think carefully about what they are doing. Hopefully, this will then help people to change their behaviour. In their book, the authors suggest a different approach: instead of gathering exhaustive data, gather examples that illustrate what the problem is. This summary is a useful and pragmatic guide for managers and employees who want to learn a new approach to change in their organisations.




Added-value of this summary:
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To learn more, read ‘The Heart of Change’ and discover the new way to implement change successfully.