Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine’s ‘;resolutionary’ alternative goes beyond compromise and capitulation. He offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. Levine’s seven-step conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. This second edition has been thoroughly revised with new examples; new tools; new material about communication, trust building, and virtual collaboration; and a more global outlook.
€24.85
भाषा अंग्रेज़ी ● स्वरूप PDF ● पेज 270 ● ISBN 9781576757888 ● प्रकाशक Berrett-Koehler Publishers ● प्रकाशित 2009 ● डाउनलोड करने योग्य 6 बार ● मुद्रा EUR ● आईडी 2404239 ● कॉपी सुरक्षा Adobe DRM
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