Penulis: Christopher Hunter

Owen Dahl, MBA, FACHE, CHBC, LSSMBB, has been active in healthcare management for almost 50 years. He received his bachelor”s degree from Concordia College, Moorhead, Minnesota, where he was a member of the first graduating class in the hospital administration program. He received his master”s degree from the University of Northern Colorado and has done additional study at NOVA Southeastern in Ft. Lauderdale, Florida He spent more than a decade as a hospital administrator in various facilities in South Dakota. He also served in the United States Air Force and the Army National Guard. His move to New Orleans in 1983 brought a major career change. He started a practice management and billing company, which grew to manage 65 physicians in 11 different practices. In 1993, he advanced to Fellow in the American College of Health Care Executives with a paper on Total Quality Management and its application to the medical practice. Hurricane Katrina brought about another change that led to his current efforts as an author, consultant, public speaker, and adjunct professor. He has worked with Loyola University in New Orleans, the University of New Orleans, the Louisiana State University School of Medicine, and the University of Houston-Clear Lake on physician practice management programs. This change came about due to a long-standing passion to seek to improve the delivery of patient care through training and education. He developed the first certification program for the Professional Association of Health Care Office Managers (PAHCOM) and the certification program for the National Society of Certified Health Care Business Consultants (NSCHBC). Currently an independent consultant with an affiliation with the Medical Group Management Association (MGMA), he has developed training programs in various “belt” levels in Lean Six Sigma and the application to today”s medical practice. Mr. Dahl is married with three children and two grandchildren. He currently resides in The Woodlands, Texas.