Xin-An Lu 
A Manual of Guidelines, Quotations, and Versatile Phrases for Basic Oral Communication 

Rather like the nerves in human body, communication forms the sinew and tendon of any social body. The quality of everyday life is not only affected by the way we design our work and institutions, but also (perhaps more importantly) by the way we interact and communicate with each other. This booklet attempts to help its readers to become more effective oral communicators in various scenarios.
Every chapter in this booklet is largely divided into three parts:
(1) reflective and motivational quotations,
(2) guidelines for communication in a certain context, and
(3) versatile phrases for that context.

The quotations are intended to emotionally and philosophically motivate the readers to strive for better communication. The guidelines are intended to cognitively guide the readers in their communication practices. And the versatile phrases are intended to logistically supply for the readers’ communication practices.

Tentang Penulis

Xin-An Lu and Hong Wang have doctorates in speech communication and teach at Speech and Theatre Arts Department of Shippensburg University of Pennsylvania.