"Command and Control is failing us. There is a better way to design and manage work – a better way to make work work – but it remains unknown to the vast majority of managers."An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers
Língua Inglês ● Formato EPUB ● Páginas 256 ● ISBN 9781439885086 ● Editora Taylor and Francis ● Publicado 2019 ● Carregável 6 vezes ● Moeda EUR ● ID 2382330 ● Proteção contra cópia Adobe DRM
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