Grace Anzalone 
How to Do It Alone 
The Art of Solving Merchandise and Service Problems and Navigating the Judicial System

Products and services cost money, but they often dont work as well as advertised if they work at all.

When youre wronged, you shouldnt just accept it: You should fight back! This guidebook gives you the tools and information you need to:

get media attention to help solve the problem;
decide whether to pursue legal action;
determine if you need to hire a lawyer or if you can represent yourself;
understand and navigate the legal process in various courts.

Youll also learn the golden rule of negotiation: Go to the head and not the tail. If you do that, and then follow up on your complaint, you have a much better chance of getting your problem resolved.

Whether its a dispute with a car dealer, retail chain, independent store or some other type of business, youll learn how to be heard. Even those in charge of government agencies will listen to you if you learn How to Do it Alone.

Sobre o autor

Grace Anzalone was born and raised in New York City. She owned a retail business and volunteered at the Whitney Museum. She was also a motivational speaker for abused women. She was inducted into the Presidential Achievers Honor Roll in Queens College, New York. She lives in Hollywood, Florida.