Maggie Sass & Andre Keil 
Better Conversations Every Day®: 4 Core Skills That Will Change the Way You Lead and Live Your Life 

Based on our experience in working with thousands of leaders, we know that effective communication, or simply, having better conversations every day is an essential leadership skill. Done the right way, effective communication skills can better connect you to people in productive ways, enable you to share your ideas more effectively, improve collaboration on teams, influence decisions, and get work done with clarity and ease. Done ineffectively, poor communication can lead to misunderstandings and confusion at best, and at their worst, can break down critical relationships. Unfortunately, there’s no simple trick for getting better at communication; it takes time, energy, intentionality, consistency, and practice. But there are techniques, many of which come from coaching, that you can use to improve the quality of your conversations, make them more productive, and maybe even more enjoyable too. Better Conversations Every Day provides practical tips, tricks, and concepts that anyone can use to communicate better, connect more deeply, build trust, and be more satisfied-inside and outside of work.