Phillip Wood 
Resilient Thinking 
Protecting organisations in the 21st century

It’ll never happen to us …Or will it? There are no guarantees. Disasters happen. Can you be sure they won’t happen to your organisation? And are you prepared if they do?No two businesses are the same. They all have different objectives, different values and different ways of working. Crucially, no two people are the same either, and that can be significant. External factors always have an effect — good or bad — and the impact is different for every company. In times of crisis, the effectiveness of ‘one-size-fits-all’ plans and checklists is, therefore, limited.Change your thinking on resilience management Resilient Thinking discusses the importance of thinking laterally about potential impacts on your organisation and examines a ‘thinking’ approach to resilience management. As you read this book, you will learn how to:optimise profitability by thinking about how to make the right decisions for your organisation in the current business climaterecognise potential risks and threats to your organisation and minimise impact, should the worst happenunderstand the drawbacks of ‘silo’ operations and obtain the buy-in of all employees and departments to your resilience planningimprove your efficiency and profitability, as you critically assess your organisation’s strengths and weaknessesput plans in place which are cost-effective, relevant, workable and reality-based, and which will enable a return to ‘business as usual’ as quickly as possible after an incidentprotect your organisation’s assets and key stakeholder relationshipsmaintain your competitive edge, as you draw on knowledge gained through your experience and that of your competitors.Resilient Thinking will revolutionise your approach to risk analysis and crisis management. Even if the worst does happen, you will be fully equipped to handle it.Be equipped. Be prepared. Be ready with thisvital guide to organisational survival.