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Professor Joseph S (Professor of Tourism, Hospitality and Event Management, Indiana University at Bloomington, USA) Chen & Nina K (Professor of Marketing, Tromsø University Business School, Norway) Prebensen 
Creating Experience Value in Tourism 

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Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others. Now updated throughout, Creating Experience Value in Tourism, 2nd Edition provides a clarification of these approaches as well as a practical translation as to how they can work within industry. Including a framework to distinguish among key resources or antecedents of customer value, this new edition: — Introduces the concept of co-creation of value in the tourist experience, looking at the definitions, structures and models available; — Provides a new chapter addressing value creation and resource configuration; — Considers consumer behaviour and factors affecting value creation from both physiological and psychological perspectives; — Introduces a new full colour internal design to aid understanding. Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.
€56.06
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язык английский ● Формат PDF ● ISBN 9781786395047 ● редактор Professor Joseph S (Professor of Tourism, Hospitality and Event Management, Indiana University at Bloomington, USA) Chen & Nina K (Professor of Marketing, Tromsø University Business School, Norway) Prebensen ● издатель CABI ● опубликованный 2018 ● Загружаемые 6 раз ● валюта EUR ● Код товара 8129499 ● Защита от копирования Adobe DRM
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