James Cadle & Debra Paul 
Business Analysis Techniques 
123 essential tools for success

Business analysts are generally charged with the investigation of ideas and problems. Their role is to formulate options for a way forward and produce business cases setting out conclusions and recommendations. The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools. This new edition provides 123 possible techniques and applies them within a framework of stages such as “Investigate Situation”, “Define Requirements” and “Manage Change”.

สารบัญ

1. Strategic Context

2. Situation Investigation

3. Feasibility Assessment and Business Case Development

4. Business Process Improvement

5. Requirements Definition

6. Business Acceptance Testing

7. Business Change Deployment

8. Stakeholder Engagement 

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The authors – James Cadle, Debra Paul, Jonathan Hunsley, Adrian Reed, David Beckham and Paul Turner – have between them a vast range of experience of conducting and managing business analysis assignments, and also in training and mentoring business analysts.