Benjamin Franklin once said: ‘Every problem is an opportunity in disguise.’ In the new and highly successful approach of solution-focused conflict management described here, the focus is on discovering these opportunities to find the ‘win-win’ scenario. The key lies in asking eliciting questions about goals, exceptions, and competencies and in motivating clients to change. Clients’ perspectives are considered primary, and they are empowered to formulate their own hopes for the future and to devise ways to make them happen. Focusing on the preferred future facilitates change in the desired direction.
Dil İngilizce ● Biçim EPUB ● Sayfalar 186 ● ISBN 9781613343845 ● Dosya boyutu 0.3 MB ● Yayımcı Hogrefe Publishing ● Ülke DE ● Yayınlanan 2010 ● Baskı 1 ● İndirilebilir 24 aylar ● Döviz EUR ● Kimlik 2151164 ● Kopya koruma Sosyal DRM