Jack J. Phillips is chairman of the ROI Institute, Inc. Aworld-renowned expert on measurement and evaluation, Phillipsprovides consulting services to Fortune 500 companies and workshopsfor major conference providers throughout the world. Phillips isthe author or editor of more than thirty books and more than onehundred articles.
Wendi Friedman Tush is president of the Lexicomm Group, astrategic communications consulting company. The Lexicomm Groupspecializes in “thought leadership” marketing and raises executiveprofiles, revitalizes corporate identities, changes hearts andminds, and provides crisis management for companies and their keyexecutives. Tush has rebranded, repositioned, and created strategiccommunications and public relations campaigns for many CEOs andcompanies.
The ROI Institute, Inc., is a benchmarking, research, andinformation sharing organization that provides consulting services, workshops, and certification in the ROI Methodology. Widelyconsidered the leading authority on evaluation and measurement oflearning and development in organizations, the ROI Instituteconducts workshops and offers certification for thousands ofpractitioners through a variety of strategic partners.
63 Ebooks by Jack J. Phillips
Jack J. Phillips & Patricia Pulliam Phillips: Project Management ROI
Business & Economics/Project Management
An exclusive portal to the methods and tools the ROI Instituteuses to determine return on investment in project management
To survive this modern age of …
EPUB
English
DRM
€61.99
Jack J. Phillips & Patricia Pulliam Phillips: Project Management ROI
Business & Economics/Project Management
An exclusive portal to the methods and tools the ROI Instituteuses to determine return on investment in project management
To survive this modern age of …
PDF
English
DRM
€61.99
Jack J. Phillips & Patricia Pulliam Phillips: Measuring ROI in Environment, Health, and Safety
Using the most successful evaluation system in the world for measuring impact and ROI–the ROI Methodology–learn how to measure the success of all business programs and projects involving …
EPUB
English
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€75.99
Jack J. Phillips & Patricia Pulliam Phillips: Measuring ROI in Environment, Health, and Safety
Using the most successful evaluation system in the world for measuring impact and ROI–the ROI Methodology–learn how to measure the success of all business programs and projects involving …
PDF
English
DRM
€75.99
Jack J. Phillips & William D. Trotter: Maximizing the Value of Consulting
Provide organized, efficient, relevant consulting with lasting
value
Maximizing the Value of Consulting is an indispensable,
practical guide for managing, measuring, and delivering the results …
EPUB
English
DRM
€38.99
Jack J. Phillips & William D. Trotter: Maximizing the Value of Consulting
Provide organized, efficient, relevant consulting with lasting
value
Maximizing the Value of Consulting is an indispensable,
practical guide for managing, measuring, and delivering the results …
PDF
English
DRM
€38.99
Jack J. Phillips & Patricia Pulliam Phillips: The Value of Innovation
Innovation is the life blood of practically every organization. Innovation drives growth, development, and prosperity for many organizations and geographical areas. Sometimes, innovation thrives …
EPUB
English
DRM
€70.99
Patricia Pulliam Phillips & Jack J. Phillips: Value for Money
Written by two of the world’s most well-known ROI (Return on Investment) gurus, this guide is indispensable for anyone involved in showing the value of money for projects and programs in governments, …
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English
DRM
€110.99
Patricia Pulliam Phillips & Jack J. Phillips: Value for Money
Written by two of the world’s most well-known ROI (Return on Investment) gurus, this guide is indispensable for anyone involved in showing the value of money for projects and programs in governments, …
EPUB
English
DRM
€110.99
Jack J. Phillips & Frank C. Schirmer: Return on Investment in der Personalentwicklung
Die Suche nach Kostenvorteilen und ständig steigender Wettbewerb erhöhen den Druck auch auf die Personalentwicklung und ihre Budgets. Dabei stellt der nur unzureichend nachprüfbare Erfolg von Trainin …
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German
€36.99
Jack J. Phillips & Frank C. Schirmer: Return on Investment in der Personalentwicklung
Die Suche nach Kostenvorteilen und ständig steigender Wettbewerb erhöhen den Druck auch auf die Personalentwicklung und ihre Budgets. Dabei stellt der nur unzureichend nachprüfbare Erfolg von Trainin …
PDF
German
€54.99
Timothy W. Bothell & Jack J. (ROI Institute, Inc., USA) Phillips: The Project Management Scorecard
Return on Investment (ROI) remains one of the most challenging and intriguing issues facing human resource development and performance improvement professionals. Drawing on their expertise in …
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€162.84
Timothy W. Bothell & Jack J. (ROI Institute, Inc., USA) Phillips: The Project Management Scorecard
Return on Investment (ROI) remains one of the most challenging and intriguing issues facing human resource development and performance improvement professionals. Drawing on their expertise in …
PDF
DRM
€162.20
Holly Burkett & Jack J. (ROI Institute, Inc., USA) Phillips: The ROI Fieldbook
Since the publication of ”Return on Investment in Training and Performance Improvement Programs, ” many individuals have attempted to implement the ROI methodology in their organizations. Having a …
EPUB
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€71.36
Holly Burkett & Jack J. (ROI Institute, Inc., USA) Phillips: The ROI Fieldbook
Since the publication of ”Return on Investment in Training and Performance Improvement Programs, ” many individuals have attempted to implement the ROI methodology in their organizations. Having a …
PDF
DRM
€71.19
Jack J. (ROI Institute, Inc., USA) Phillips & Lynn Schmidt: The Leadership Scorecard
Strong leaders are essential to business success, which makes leadership development a business imperative in today’s competitive environment. Leaders are needed that can do more than manage – …
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€66.17
Jack J. (ROI Institute, Inc., USA) Phillips & Lynn Schmidt: The Leadership Scorecard
Strong leaders are essential to business success, which makes leadership development a business imperative in today’s competitive environment. Leaders are needed that can do more than manage – …
PDF
DRM
€66.29
Jack J. (ROI Institute, Inc., USA) Phillips & Patricia Phillips: The Human Resources Scorecard
”The Human Resources Scorecard: measuring the return on investment” is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources …
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€162.62
Jack J. (ROI Institute, Inc., USA) Phillips & Patricia Phillips: The Human Resources Scorecard
”The Human Resources Scorecard: measuring the return on investment” is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources …
PDF
DRM
€162.33
Jack J. (ROI Institute, Inc., USA) Phillips & Brian Roulstone: ROI for Technology Projects
This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost authority in the …
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€61.21
Jack J. (ROI Institute, Inc., USA) Phillips & Brian Roulstone: ROI for Technology Projects
This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost authority in the …
PDF
DRM
€61.06
Jack J. (ROI Institute, Inc., USA) Phillips: Return on Investment in Training and Performance Improvement Programs
The second edition of this bestselling book, ‘Return on Investment in Training and Performance Improvement Programs, ‘ guides you through a proven, results-based approach to calculating the Return on …
EPUB
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€70.71
Jack J. (ROI Institute, Inc., USA) Phillips: Return on Investment in Training and Performance Improvement Programs
The second edition of this bestselling book, ‘Return on Investment in Training and Performance Improvement Programs, ‘ guides you through a proven, results-based approach to calculating the Return on …
PDF
DRM
€70.71
M. Theresa Breining & Jack J. Phillips: Return on Investment in Meetings & Events
* Introduces and demonstrates Jack J. Phillips’s well-established ROI measurement methodology * Addresses the growing demands from stakeholders to prove the value of meetings through data * Endorsed …
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€53.01
M. Theresa Breining & Jack J. Phillips: Return on Investment in Meetings & Events
* Introduces and demonstrates Jack J. Phillips’s well-established ROI measurement methodology * Addresses the growing demands from stakeholders to prove the value of meetings through data * Endorsed …
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English
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€52.97
Adele O. Connell & Jack J. (ROI Institute, Inc., USA) Phillips: Managing Employee Retention
During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most …
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€162.50
Adele O. Connell & Jack J. (ROI Institute, Inc., USA) Phillips: Managing Employee Retention
During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most …
PDF
DRM
€162.73
Jack J. (ROI Institute, Inc., USA) Phillips: HRD Trends Worldwide
Meet the demands of a competitive worldwide competitive economy. Discover the relevance of these 16 global HRD trends to your organization:
* Strategy and training * Needs assessment and analysis …
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€162.84
Jack J. (ROI Institute, Inc., USA) Phillips: HRD Trends Worldwide
Meet the demands of a competitive worldwide competitive economy. Discover the relevance of these 16 global HRD trends to your organization:
* Strategy and training * Needs assessment and analysis …
PDF
DRM
€162.33
Jack J. (ROI Institute, Inc., USA) Phillips & Patricia Pulliam (ROI Institute, Inc., USA) Phillips: Accountability in Human Resource Management
From selection and assessment, to training and development, and reward management, all HR functions have an impact on an organization. Ever-present budgetary pressures mean that there is perpetual co …
EPUB
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€86.18
Jack J. (ROI Institute, Inc., USA) Phillips & Patricia Pulliam (ROI Institute, Inc., USA) Phillips: Accountability in Human Resource Management
From selection and assessment, to training and development, and reward management, all HR functions have an impact on an organization. Ever-present budgetary pressures mean that there is perpetual co …
PDF
DRM
€86.18
Jack J. (ROI Institute, Inc., USA) Phillips & Patricia Pulliam (ROI Institute, Inc., USA) Phillips: Handbook of Training Evaluation and Measurement Methods
Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, …
EPUB
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€86.18
Jack J. (ROI Institute, Inc., USA) Phillips & Patricia Pulliam (ROI Institute, Inc., USA) Phillips: Handbook of Training Evaluation and Measurement Methods
Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, …
PDF
DRM
€86.42
Dick Handshaw & Jack J. Phillips: Performance Consulting
NEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show …
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English
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€52.44
Dana Gaines Robinson & James C. Robinson: Performance Consulting
NEW EDITION, REVISED AND UPDATED
In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show …
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€45.99
Jack J. Phillips & Ron Stone: How to Measure Training Results
How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of …
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€61.88
Jack J. Phillips: How to Build a Successful Consulting Practice
Make Consulting Your Dream Job-On Your Own Terms When you start your own consulting business, you can be your own boss, set your own hours-and make big profits! But that only happens if you’re truly …
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€26.99
Jack J. Phillips & Patti Phillips: Consultant’s Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects
Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of The Consultant’s Scorecard helps you move past the same old promises and provide cold, hard proof …
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€44.92
Jack J. Phillips & Patti Phillips: Measuring Leadership Development: Quantify Your Program’s Impact and ROI on Organizational Performance
Prove the financial value of your programs-so funders can’t say no Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical …
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€61.81
Victor Buzachero & Jack J. Phillips: Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs
A proven system for measuring the bottom-line value of any proposed healthcare initiative Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no …
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€48.32
Jack J. Phillips & Patricia Pulliam Phillips: Making Human Capital Analytics Work: Measuring the ROI of Human Capital Processes and Outcomes
PROVE THE VALUE OF YOUR HR PROGRAM WITH HARD DATAWhile corporate leaders may well know the value of human capital, they don t always understand the extent to which the HR function contributes to the …
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€55.06
Jack J. Phillips & Patricia Pulliam Phillips: Value of Innovation
Innovation is the life blood of practically every organization. Innovation drives growth, development, and prosperity for many organizations and geographical areas. Sometimes, innovation thrives …
PDF
English
DRM
€87.58
Frank Q. Fu & Jack J. Phillips: ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing
Get your bottom-line results where you want them by putting your marketing campaigns and initiatives to powerful new use Marketing is all about understanding and serving your customers needs but how …
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€44.66
Patricia Pulliam Phillips & Jack J. Phillips: Show the Value of What You Do
By the winners of the Association for Talent Development’s 2022 Thought Leader award! Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics …
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€21.99
Jack J. Phillips & Patricia Pulliam Phillips: Show the Value of What You Do
By the winners of the Association for Talent Development’s 2022 Thought Leader award!Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics …
PDF
English
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€24.90
Patricia Pulliam Phillips & Jack J. Phillips: Measuring the Success of Employee Engagement
Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble.
The number of employees who sleepwalk through the day or undermine the work of their engaged …
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€43.99
Patricia Pulliam Phillips & Jack J. Phillips: Real World Training Evaluation
Is your program ready for the real world?
Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and …
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€32.99
Patricia Pulliam Phillips & Jack J. Phillips: Measuring the Success of Leadership Development
Evaluate leadership development programs all the way to impact and ROI.
Globally, a record amount is being invested in leadership development, more than at any other time in history. And that …
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€41.99
Jack J. Phillips & Patricia Pulliam Phillips: Beyond Learning Objectives
Today’s organizations demand a focus on higher-level objectives—objectives that clearly provide business impact and value and satisfy the expectations of a wide range of key stakeholders.
If you’ …
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€46.99
Jack J. Phillips: Performance Analysis and Consulting (In Action Case Study Series)
If your organization is looking for ways to improve performance, here’s a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance …
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€42.99
Jack J. Phillips & Patricia Pulliam Phillips: Measuring for Success
Workplace learning professionals are often frustrated when senior executives and other top organizational leaders do not ‘get’ the value of learning and training initiatives. Often, these same …
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€42.99
Tamar Elkeles & Patricia Pulliam Phillips: Measuring the Success of Learning Through Technology
Learn to measure the results of your technology-based learning programs with this step-by-step guide.
Few would dispute the convenience, cost, and efficiency of learning through technology. …
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€42.99
Patricia Pulliam Phillips & Jack J. Phillips: Measuring the Success of Organization Development
Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI, by Patricia Pulliam Phillips, Lizette Zuniga, and Jack J. Phillips, examines the …
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€42.99
Patricia Pulliam Phillips & Jack J. Phillips: Measuring the Success of Sales Training
It has never been more important to show examples of sales skills at work. The process to evaluate these skills is sometimes perceived as straightforward and routine, simply a matter of tracking the …
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€41.99
Patricia Pulliam Phillips & Lisa Ann Edwards: Measuring the Success of Coaching
How can you develop an effective means for measuring return on investment (ROI) in coaching? With its two dedicated sections, Measuring the Success of Coaching discusses both the principles behind …
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€42.99
Jack J. Phillips & Patricia Pulliam Phillips: 10 Steps to Successful Business Alignment
Defining business alignment as the process of “ensuring that a new project, program, or process is connected directly to business impact measures, usually expressed in terms such as output, quality, …
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€21.99
Patricia Pulliam Phillips & Jack J. Phillips: Survey Basics
Learning and development professionals have embraced the concept of measurement, evaluation, and ROI. They know the importance of collecting valid, reliable data—but many want to build greater skills …
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€33.99
Patricia Pulliam Phillips & Jack J. Phillips: Measuring ROI in Learning & Development
How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the …
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€42.99
Patricia Pulliam Phillips & Jack J. Phillips: ROI Basics, 2nd Edition
Your essential guide to calculating return on investment.
Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive …
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€32.99
Patricia Pulliam Phillips & Jack J. Phillips: Proving the Value of Soft Skills
A Step-by-Step Guide to Showing the Value of Soft Skill Programs
As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, …
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€44.99
Jack J. Phillips: Implementing On-the-Job Learning (In Action Case Study Series)
Do You Want to Make Better Use of Your Organizational Resources and Create More Relevant, More Effective Training? The emergence of the knowledge economy has brought new challenges to most …
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English
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€42.99
Tamar Elkeles & Jack J. (ROI Institute, Inc., USA) Phillips: Chief Talent Officer
In the face of rapid changes and challenges to the business environment, learning and talent are key to the success of businesses. This is an area in which the Chief Learning Officer (the CLO) is vit …
EPUB
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€62.45
Tamar Elkeles & Jack J. (ROI Institute, Inc., USA) Phillips: Chief Talent Officer
In the face of rapid changes and challenges to the business environment, learning and talent are key to the success of businesses. This is an area in which the Chief Learning Officer (the CLO) is vit …
PDF
DRM
€62.02
