Ebook > Social Sciences > Economy > BusinessNews Publishing: Summary: Uncommon Service (ePUB)

BusinessNews Publishing
Summary: Uncommon Service
Review and Analysis of Frei and Morriss’ Book

Support

Cover of BusinessNews Publishing: Summary: Uncommon Service (ePUB)

The must-read summary of Frances Frei and Anne Morriss’ book: ‘Uncommon Service: How to Win by Putting Customers at the Core of Your Business’.
This complete summary of the ideas from Frances Frei and Anne Morriss’ book ‘Uncommon Service’ shows that it’s not enough to demand that employees deliver a great service. In other words, it is indispensable to design a business model so that all employees deliver excellent service as an everyday occurrence. This summary provides a guideline in five steps to establish the cornerstones for delivering uncommon service on an ongoing basis.

Added-value of this summary:

• Save time

• Understand key concepts

• Expand your knowledge

To learn more, read ‘Uncommon Service’ and discover the key to developing excellence in your business.

€4.99

Language English ● Format EPUB ● Pages 42 ● ISBN 9782511018767 ● File size 1.6 MB ● Publisher Business Book Summaries ● Country BE ● Published 2014 ● Downloadable 24 months ● Currency EUR ● ID 5228009 ● Copy protection Social DRM

More ebooks from the same author(s) / Editor

BusinessNews Publishing

244,320 Ebooks in this category

Cover of Csongor Istvan (University of Szeged, Hungary) Nagy: Global Values and International Trade Law

Csongor Istvan (University of Szeged, Hungary) Nagy: Global Values and International Trade Law

Exploring the relationship and interaction between economic interests and normative non-trade values, this book argues that the emergence and development of non-trade values is based on a complex …

Cover of Manviri (Department of Chemistry, MNIT Jaipur, JLN MARG, India) Rani & Uma (Dr B R Ambedkar Nat Ins of Tech Jalandhar, India) Shanker: Liquid and Crystal Nanomaterials for Water Pollutants Remediation

Manviri (Department of Chemistry, MNIT Jaipur, JLN MARG, India) Rani & Uma (Dr B R Ambedkar Nat Ins of Tech Jalandhar, India) Shanker: Liquid and Crystal Nanomaterials for Water Pollutants Remediation

Nanoscience technology is playing a vital role in multidisciplinary research due to its unique characteristics at nanoscale as compared to bulk materials. In view of such excellent properties, like …

Cover of Jay (Pandit Deendayal Petroleum University, India) Gohil & Manan (Pandit Deendayal Petroleum Uni, India) Shah: Application of Big Data in Petroleum Streams

Jay (Pandit Deendayal Petroleum University, India) Gohil & Manan (Pandit Deendayal Petroleum Uni, India) Shah: Application of Big Data in Petroleum Streams

The book aims to provide comprehensive knowledge and information pertaining to application or implementation of big data in the petroleum industry and its operations (such as exploration, production, …

Cover of Chunlei (Chunlei Zhao, Tsinghua University, PR China.) Zhao: International Investment and Dispute Settlement

Chunlei (Chunlei Zhao, Tsinghua University, PR China.) Zhao: International Investment and Dispute Settlement

This book analyzes the dispute settlement mechanisms under the EU-China Comprehensive Agreement on Investment (CAI), including the already established mechanisms for general state-to-state dispute …

Cover of Alba Gonzalez Jacome: Traditional Mexican Agriculture

Alba Gonzalez Jacome: Traditional Mexican Agriculture

This long-needed book highlights how traditional Mexican agriculture has changed according to environmental, climatic, geographical, social and cultural conditions. Grounded in …

Cover of Rui Yang & Maiying Zhong: Machine Learning-Based Fault Diagnosis for Industrial Engineering Systems

Rui Yang & Maiying Zhong: Machine Learning-Based Fault Diagnosis for Industrial Engineering Systems

This book provides advanced techniques for precision compensation and fault diagnosis of precision motion systems and rotating machinery. Techniques and applications through experiments and case …

Cover of Selina (Brunel University, London) Keesoony: Tax Avoidance and the Law

Selina (Brunel University, London) Keesoony: Tax Avoidance and the Law

Tax Avoidance and the Law is a helpful guide for undergraduate and postgraduate students who want a thorough understanding of this dynamic area of law. The book is written in a way which is easy to …

Cover of Wesam Salah (Civil and Env Engineering Dep, Malaysia) Alaloul: Cyber-Physical Systems in the Construction Sector

Wesam Salah (Civil and Env Engineering Dep, Malaysia) Alaloul: Cyber-Physical Systems in the Construction Sector

Cyber-Physical Systems (CPSs) are mechanisms for monitoring and controlling processes using computer-based algorithms. In the construction industry, CPSs help to increase the viability of …

Cover of Angela L. (Embry Riddle Aeronautical Uni, David B. O'Maley College of Bus.) Cheatham & John M. (Embry Riddle Aeronautical Uni, David B. O'Maley College of Bus.) Longshore: Managing Logistics Systems

Angela L. (Embry Riddle Aeronautical Uni, David B. O’Maley College of Bus.) Cheatham & John M. (Embry Riddle Aeronautical Uni, David B. O’Maley College of Bus.) Longshore: Managing Logistics Systems

This textbook introduces logistics from a broad perspective to include all activities throughout the product and service life cycle pertaining to supply chain and logistics management, the physical …

Cover of Morgan R. Clevenger & Michael W-P (Sam Houston State University, USA) Fortunato: Entrepreneurial Communities and Ecosystems

Morgan R. Clevenger & Michael W-P (Sam Houston State University, USA) Fortunato: Entrepreneurial Communities and Ecosystems

Entrepreneurial Communities and Ecosystems: Theories in Culture, Empowerment, and Leadership examines the deep sociocultural dynamics supporting effective and emergent entrepreneurial ecosystems and …