The phenomenon whereby the organisations we deal with, public and private, are shrinking their customer facing functions, making them hard to contact, communicate with or empathise with.
Format PDF ● Halaman-halaman 58 ● ISBN 9780995662322 ● Penerbit The Real Press ● Diterbitkan 2017 ● Muat turun 3 kali ● Mata wang EUR ● ID 5289564 ● Salin perlindungan Adobe DRM
Memerlukan pembaca ebook yang mampu DRM