Muzaffer Uysal & M. Joseph Sirgy 
Managing Quality of Life in Tourism and Hospitality 

Quality-of-life research in tourism and hospitality has gained much momentum in the past two decades. This line of research covers three main areas of focus: (i) the impacts of specific tourism and hospitality programmes on the overall quality of life of tourists/guests; (ii) the providers of goods and services; (iii) tourist communities, including the impact of different programmes and events on the quality of life of residents in these communities.

Focusing on these key subjects, Managing Quality of Life in Tourism and Hospitality provides a portfolio of selected cases showing best practice and delivering them to the forefront of knowledge application, with examples in tourism and hospitality settings. Best practice case studies are included throughout, providing practical implications and lessons learned. These lessons can be applied by tourism and hospitality practitioners and community leaders, and be used to further research by academics working within tourism and hospitality.

The book offers an exciting and refreshing approach to quality-of-life research in tourism and hospitality.

Key features include:

– Best practice and evidence-based case studies.
– Broad coverage that includes tourists, industry and local communities.
– International application, with material from various countries across the world.

About the author

was born in Kroonstad, in the Free State Province of South Africa. After working for some time in the Tourism and Hospitality Industry (in management positions), he started an academic career at the Walter Sisulu University. He is currently employed at the School of Business Management (Tourism Management Programme), North-West University, Potchefstroom. He holds a Doctorate degree in Tourism and Hospitality Management. His research interests include Quality of Life, Subjective Well-being, Positive Psychology in Tourism and Hospitality. Since 2004, he has published various peer-reviewed articles in DHET accredited journals and has attended various conferences, both nationally and internationally. In 2008 he was invited by the Hungarian Ministry of Local Government as the only South African to participate in a workshop on tourism-specific quality of life methodology in Budapest. Stefan has been elected as editorial board member and/or reviewer for the well acclaimed Journal of Applied Research in Quality of Life (2012), Tourism analysis: A multidisciplinary journal (Editorial board member, 2014) and the African Journal of Hospitality, Tourism and Leisure (African Advisory editorial and/or reviewer board, 2014). Stefan has been appointed as the Regional Editor for Africa: Tourism Analysis and Interdisciplinary Journal in 2014. He is currently a member of the International Society of Quality of Life Studies, the South African Chefs Association, the Federated Hospitality Association of South Africa, CHASA, and has completed his dedicated hunting license certificate.