Ronald E. Riggio & Sarah Smith Orr 
Improving Leadership in Nonprofit Organizations 

Well-grounded in theory, research, and practice, Improving
Leadership in Nonprofit Organizations is a comprehensive
resource that goes beyond traditional nonprofit management theory
to offer the latest in cutting-edge thought on leadership for
nonprofit organizations. The book offers a wealth of new directions
and ideas for leadership and features chapters written by such
well-known experts as Frances Hesselbein, Stephen Dobbs, Florence
Green, and Jay Conger. Improving Leadership in Nonprofit
Organizations discusses the most compelling leadership
challenges and issues for nonprofit organizations and

* Shows that transformational leaders of nonprofits lead more
effective organizations

* Includes a comparison of highly functioning for-profit boards
with boards of nonprofit organizations

* Provides an analysis of dysfunctional boards

* Discusses for-profit ‘organizations of hope’ that provide
important leadership for social change and responsibility

* Suggests strategies for managing and motivating a volunteer
workforce

* Presents a model for leading nonprofit projects

* Offers a valuable model for program evaluation in nonprofit
organizations

* Considers the ongoing development of nonprofit leaders

* Includes strategies to develop leadership capacity

Table of Content

Tables, Figures, and Exhibits xi

Foreword xiii

Jack Shakely

Preface xvii

The Kravis Leadership Institute xxi

The Authors xxiii

PART ONE: CHALLENGES FOR NONPROFIT LEADERS 1

1 Future Challenges for Nonprofit Organizations 3

Frances Hesselbein

2 Some Thoughts About Nonprofit Leadership 10

Stephen Mark Dobbs

3 Ten Things Nonprofits Must Do in the Twenty-First Century
19

Florence L. Green

PART TWO: A FOCUS ON THE NONPROFIT LEADER 37

4 Missionary Leadership: Harnessing the Power of the Mission
39

K. M. Thiagarajan

5 Transformational Leadership in Nonprofit Organizations
49

Ronald E. Riggio, Bernard M. Bass, Sarah Smith Orr

6 The Ethical Challenges of Nonprofit Leaders 63

Joanne B. Ciulla

7 Managerial Pay in Nonprofit and For-Profit Corporations
76

Kevin F. Hallock

8 Succession and Its Discontents: The Perils and Promise of
Change 102

Georgia Sorenson

PART THREE: BOARD LEADERSHIP 117

9 Transforming Nonprofit Boards: Lessons from the World of
Corporate Governance 119

Jay A. Conger

10 Last Things First–Theories and Realities: A Perspective
on Nonprofit Leadership 131

Susan M. Scribner

PART FOUR: A FOCUS ON THE NONPROFIT ORGANIZATION 149

11 Organizations of Hope: Leading the Way to Transformation,
Social Action, and Profitability 151

Gill Robinson Hickman

12 Volunteers and Volunteer Organizations: Theoretical
Perspectives and Practical Concerns 163

Mark Snyder, Allen M. Omoto

13 Leadership, Social Work, and Virtual Teams: The Relative
Influence of Vertical Versus Shared Leadership in the Nonprofit
Sector 180

Craig L. Pearce, Youngjin Yoo, Maryam Alavi

PART FIVE: NONPROFIT LEADERSHIP TOOLS AND TECHNIQUES
205

14 Leadership of the Nonprofit Strategy Development Process
207

Thomas J. Reynolds

15 A Leadership Model for Nonprofit Projects 219

Victor Sohmen

16 Using Professional Evaluation to Improve the Effectiveness of
Nonprofit Organizations 234

Stewart I. Donaldson

17 Leadership Assessment and Development: Recommendations for a
New Assessment Model 252

Paul M. Arsenault

Conclusion: Soul-Based Leadership: The Confluence of Ideals,
Concepts, and Action 267

Sarah Smith Orr

Name Index 279

Subject Index 283

About the author

Ronald E. Riggio is the Henry R. Kravis Professor of
Leadership and Organizational Psychology and director of the Kravis
Leadership Institute at Claremont Mc Kenna College. He is the author
of numerous books on the topic of leadership.

Sarah Smith Orr is president of Smith Orr &
Associates in Pasadena, California. She is a consultant and coach
for executives and organizations with a specialty in nonprofit
leadership and for men and women making a passage through a life
transition.