Wu Jiliang 
Why Others Did Not Listen to What You Said 

There are 66 misunderstandings in life that can not be avoided. This book will teach you how to speak so that you can make the most of everything in your life. This book covers 66 common speech errors in work and life. It answers these "why" one by one in a relaxed and interesting way. It gives you a thorough analysis of speech skills so that you can become an open-minded speaker who is willing to be listened to.