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Yoshinori Hara & Dimitris Karagiannis
Serviceology for Services
5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings

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ปกของ Yoshinori Hara & Dimitris Karagiannis: Serviceology for Services (PDF)

This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.

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ภาษา อังกฤษ ● รูป PDF ● ISBN 9783319612409 ● บรรณาธิการ Yoshinori Hara & Dimitris Karagiannis ● สำนักพิมพ์ Springer International Publishing ● การตีพิมพ์ 2017 ● ที่สามารถดาวน์โหลดได้ 3 ครั้ง ● เงินตรา EUR ● ID 6210633 ● ป้องกันการคัดลอก Adobe DRM

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Yoshinori Hara Dimitris Karagiannis

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