Jane Holroyd & Richard Field 
Performance Coaching Skills for Social Work 

Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required. In order to achieve this, both management and leadership have to take a clear and defined role. This book looks at the ′how to′ of performance coaching – from establishing objectives, determining frameworks, processes and systems, to monitoring and taking corrective action as necessary. Coaching in its various forms offers a means by which those involved in public service can be supported and challenged to perform.

Mục lục

Context

Leadership and Performance Coaching

Introduction to Performance

Introduction to Performance Coaching

The Coaching Process

Communication and Coaching Skills

Performing Organizations

Team Coaching

Coaching and Change

Motivation and Coaching

Feedback

Difficult Conversations

Remaining Resourceful and Developing Practice

Appendices

Giới thiệu về tác giả

Richard Field is a qualified accountant, executive coach and a visiting fellow at Bournemouth University. Richard has worked for the Office for Public Management on a number of highly successful leadership programmes and for Bournemouth University he teaches strategic management and commissioning. Currently Richard is a freelance development specialist working with individual leaders, leadership teams, Clinical Commissioning Groups and Health and Wellbeing Boards.