Paul Wallis 
Customer Service for Managers 

Advanced Series in Management: Volume 31 offers cutting-edge research from an international range of academics, who engage with the potential opportunities and challenges of digitization in the workp …

Over the past decade, since publication of the first edition of Chronic Pain in Small Animal Medicine, many advances have been made in the discipline of pain management, including embracement under t …

Medicinal and aromatic plants are beneficial to human health. Plant-derived molecules possess biological activities that can be used to prevent many infectious diseases and metabolic disorders. Ethno …

This book presents a critical review of the empirical literature that studies the efficiency of the forward and futures markets for foreign exchange. It provides a useful foundation for research in …

Cybersecurity Operations and Fusion Centers: A Comprehensive Guide to SOC and TIC Strategy by Dr. Kevin Lynn Mc Laughlin is a must-have resource for anyone involved in the establishment and operation …

‘Readers should go broad and go deep with this book. Readers who do both will find this book a valuable framework for approaching the complexities of leading health care organizations today…it will p …

This book is an informative introduction to the post-harvest technology of horticultural crops, and their conservation and management. The different post-harvest handling operations including storage …

This volume compiles information on different aspects of diseases of oil crops and their management. It contains 11 chapters based on different crops contributed by various authors. The book will b …

This volume compiles information on different aspects of diseases of commercial crops and their management. It contains 17 chapters based on different crops contributed by various authors. The book …

The "business case" for corporate social responsibility, which suggests that socially and environmentally aware companies can expect to reap financial rewards, is seemingly gaining …