This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity.In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
格式 EPUB ● 网页 117 ● ISBN 9781623969141 ● 出版者 Information Age Publishing ● 发布时间 2015 ● 下载 3 时 ● 货币 EUR ● ID 5966373 ● 复制保护 Adobe DRM
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