JOHN R. DIJULIUS III is considered the authority on customer service and President of The Di Julius Group, a consulting firm that helps companies differentiate themselves through superior customer service. He is also the owner of the John Robert”s Spa, a chain of high-end salons and spas repeatedly selected among the top twenty in America. For more information, visit www.thedijuliusgroup.com.
2 电子书 John R. DiJulius
John R. DiJulius: What’s the Secret?
What’s the Secret? gives you an inside look at the world-class customer service strategies of some of today’s best companies. You’ll learn how companies like Disney, Nordstrom, and The Ritz-Carlton …
PDF
英语
DRM
€19.99
John R. DiJulius: What’s the Secret?
What’s the Secret? gives you an inside look at the world-class customer service strategies of some of today’s best companies. You’ll learn how companies like Disney, Nordstrom, and The Ritz-Carlton …
EPUB
英语
DRM
€19.99
