Managing Crises 
Expert Solutions to Everyday Challenges

Crises–anything from a natural disaster to a data-security breach to the defection of your best employee–can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster.


This book shows you how to:

· Avoid a crisis entirely

· Lay the groundwork for managing a crisis

· Know when a crisis is imminent

· Contain and resolve a crisis

· Learn from each crisis you’ve resolved