Ebook > Social Sciences > Economy > Manfred Bruhn & Britta Murmann: Nationale Kundenbarometer (PDF)

Manfred Bruhn & Britta Murmann
Nationale Kundenbarometer
Messung von Qualitat und Zufriedenheit

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Basierend auf der Stärken/Schwächen-Analyse bestehender Nationaler Kundenbarometer entwickeln die Autoren ein Kausalmodell für ein Schweizer Barometer, das fundierte und eindeutige Aussagen über Einflußfaktoren und Wirkungsweisen der Kundenzufriedenheit ermöglicht.

€35.30

Language German ● Format PDF ● ISBN 9783663108771 ● Publisher Gabler Verlag ● Published 2013 ● Downloadable 3 times ● Currency EUR ● ID 6353246 ● Copy protection Adobe DRM

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