Innehållsförteckning
Basic Methodological Approaches.- Other Methodological Approaches.- MUSA: Multicriteria Satisfaction Analysis.- Extensions of the MUSA Method.- Advanced Topics on the MUSA Method.- Customer Satisfaction Surveys and Barometers.- Applications in Business Organizations.- Customer Satisfaction and Information Systems.
Språk Engelska ● Formatera PDF ● Sidor 308 ● ISBN 9781441916402 ● Filstorlek 5.0 MB ● Utgivare Springer US ● Stad NY ● Land US ● Publicerad 2009 ● Nedladdningsbara 24 månader ● Valuta EUR ● ID 2150022 ● Kopieringsskydd Social DRM